Refund and Returns Policy

Cheeky Kea Productions Ltd

Single-round and day passes

Single-round passes and day passes are non-refundable after purchase.

Annual memberships

A partial refund for an annual membership may be available, depending on the time remaining on the membership and the reason for the refund request. Each request will be reviewed individually.

How to request a refund

To request a refund review, email sales@oratiadgc.org. Please include your name, order details, the product purchased, and the reason for your request.

Refund decisions and processing

We will review your request and notify you whether it has been approved or declined. If a refund is approved, it will be returned to the original payment method. Processing times may vary depending on your bank or payment provider.

Contact

For questions about refunds and returns, contact sales@oratiadgc.org.